Time is as precious as your money if you’re running an e-commerce store regardless of the type. Fortunately, no matter how busy business owners can be, there are certain tasks that can be automated to save time and provide a more efficient business operation. One of the techniques for automating tasks is to determine those that require less creativity and needs a little variance. Once you have identified certain tasks per those two attributes, you can now prioritize and select the tasks that take up most of you and your team’s time. As an e-commerce business owner, if you’re looking into automating tasks within your operations, here are four that you can easily start with.
- Follow up on shopping cart abandonment
Shopping cart abandonment is probably one of the biggest challenges that the e-commerce space has. In fact, it has been revealed that over trillion dollar worth of items is abandoned in carts each year. One of the best remedies to this problem is to send automated emails to customers who are seen abandoning their carts. Sure, not every customer who has received a reminder email will automatically convert, but this method still has the potential to bring in more sales from people who initially placed an order and just needed an extra push.
- Use inventory management software
Big or small inventory, automating this portion of your business operations can give you a couple of extra hours and temporary relief from headaches that come with this task. If you are one of those businesses that do not monitor its inventory, then you could lose customers out of frustrations of placing orders for items that turned out to be out of stock. There are plentiful software that allows you to keep track of your inventory and even set up notifications for when your stock is empty or running low. Having this kind of convenience lets you update your e-commerce site accordingly to prevent customers ordering something that you cannot live up to.
- Streamline accounting and bookkeeping processes
Business owners and entrepreneurs usually have the knack for creating innovative products and services for their customers. One thing they do not look forward to doing is the constant manual update of accounting ledgers and the long hours spent on bookkeeping. With the kind of technology we have today, you can actually simplify these processes by finding the right software. When it comes to bookkeeping, the main features to look for in a software is consistency, precision, and easiness. You can use programs that can be synced with your online store so that you don’t have to go in by hand to every sales, order, purchase, and expense just to stay on track. Before you are bombarded with stacks of receipts, invoices, and other documents, it’s better to get this settled.
- Follow up on purchases with customers
This task is probably one of the few customer service works that function well when automated. That is because all customers have to do is to answer a few questions. There is no need for you to put much effort into being too creative or personal. For instance, you can just go and automate a question, “Are you satisfied with your order?.” Whatever data you can gather from these follow-ups are all useful and it is a great opportunity to pitch in some recommendations for related or similar products.read more